#32026R0855EU Regulation on Data Access for Electricity Customer Switching
AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.
This EU regulation sets rules for how data must be accessed and exchanged to make it easier for electricity customers to switch suppliers. It requires quick, secure, and standardized processes across all EU countries, with completion of the switch within 24 hours on a working day by the end of 2026. The regulation aims to enhance competition in the retail electricity market by removing barriers for consumers switching providers.
AI-generated summary. May contain errors. Refer to official sources for legal decisions.
Key Changes
- Streamlines the process for electricity suppliers to access customer data for easier switching.
- Requires the switching process to be completed within 24 hours on business days by end of 2026.
- Establishes standard procedures across EU countries to support market competition.
Obligations
What this law requires
Electricity suppliers must complete the switching process for new customers within 24 hours on any working day by the end of 2026.
Metering point administrators must provide market participants with access to testing facilities for the verification of their products and procedures related to the switching process.
Electricity suppliers must implement identity verification solutions that effectively verify final customer identities using at least two authentication factors.
Member States must establish and maintain a common repository of national practices for implementing the reference model, ensuring transparency and supporting non-discriminatory procedures.
Market participants must follow the established procedures in the reference model when exchanging information about customer switching.