#ESRS2604233AFrance updates the BTS Tourism diploma requirements
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This order updates the structure, skills framework, exam units, and assessment rules for France’s BTS Tourism diploma. It sets out what students must learn and how they will be evaluated, including customer relations, designing tourism services, tourism information management, languages, tourism geography, and optional professional modules. The change mainly affects schools, training providers, exam organizers, teachers, and students in the BTS Tourism track. Institutions should align course content, assessments, and exam preparation with the updated annexes.
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Key Changes
- Updates the BTS Tourism skills framework across customer relations, tourism service design, and tourism information management.
- Sets the diploma units and exam structure, including coefficients, ECTS credits, formats, and durations.
- Confirms foreign language requirements, including B2 level for English and a second required language, plus optional language and professional modules.
Obligations
What this law requires
Training providers delivering the BTS Tourism curriculum must align teaching and assessment preparation with the updated certification units U1 to U7 and optional units UF1 to UF4, including the revised competence blocks for customer relations, tourism service development, tourism information management, general expression, languages, and tourism geography.
BTS Tourism programmes must train and assess students on customer relationship management skills under Unit U5, including organizing the reception area, welcoming clients, identifying client demand, proposing suitable tourism services, finalizing sales, respecting legal, ethical and professional rules, following up sales, assessing service quality, and managing tourist groups.
BTS Tourism programmes must train and assess students on tourism service development under Unit U6, including strategic diagnosis of tourism organizations, identifying opportunities and threats, selecting suppliers and providers, assembling and negotiating service components, determining cost price, setting sales price according to commercial policy, drafting offers, and choosing suitable distribution and communication channels.
BTS Tourism programmes must train and assess students on tourism information management under Unit U7, including information monitoring, identifying significant environmental changes, updating information databases, producing decision-useful information, disseminating messages adapted to target audiences and channels, archiving information, and contributing to the security of the tourism information system.
Training providers must ensure mandatory foreign-language training reaches CEFR level B2 in English and in a second mandatory foreign language chosen from the listed languages: German, Arabic, Chinese, Spanish, Modern Greek, Hebrew, Italian, Japanese, Dutch, Portuguese, or Russian.