Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.
The law establishes a framework for the Merit Systems Protection Board (MSPB) to collect qualitative feedback from the public regarding its service delivery. It aims to streamline the feedback process and reduce the paperwork burden on respondents. This collection is intended to improve service delivery by obtaining customer insights on their experiences, expectations, and satisfaction with the agency's services.
AI-generated summary. May contain errors. Refer to official sources for legal decisions.
Obligations
What this law requires
MSPB must obtain and maintain a currently valid OMB control number (3124-0015) to conduct or sponsor any information collection under this generic clearance
MSPB must renew OMB approval for this information collection every three years; current approval expires August 31, 2026
MSPB must ensure all information collections under this clearance are voluntary and respondents are not required to respond
MSPB must collect personally identifiable information (PII) only to the extent necessary and must not retain PII beyond immediate use
MSPB must use information gathered only internally for general service improvement and program management purposes and must not release information outside of MSPB