Civil & Administrative

USCIS Seeks Comments on Continuing Customer Feedback Collection

🇺🇸United States··Notice·Low Impact·View source ↗

AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.

🇬🇧 English

USCIS plans to continue, without changes, its existing program for collecting qualitative feedback from customers and stakeholders about agency service delivery. The feedback is used to understand whether people and organizations have an effective and satisfactory experience with USCIS programs. Individuals, households, businesses, and organizations may be asked to respond. USCIS estimates 56,000 respondents a year, with each response taking about 30 minutes, for a total annual public burden of 28,000 hours and no added cost. Public comments on the collection are due by July 10, 2026.

AI-generated summary. May contain errors. Refer to official sources for legal decisions.

Key Changes

  • USCIS proposes to extend an existing feedback collection program without making changes.
  • The agency estimates 56,000 annual respondents and 28,000 total annual burden hours.
  • Public comments on the information collection are accepted until July 10, 2026.

Obligations

What this law requires

low

Anyone submitting comments on the information collection must submit them by July 10, 2026.

members of the public submitting commentsaffected federal agencies submitting comments
Comments accepted for 60 days until July 10, 2026
reporting
low

Comment submissions must include OMB Control Number 1615-0121 in the body of the letter, the agency name, and Docket ID USCIS-2007-0037.

members of the public submitting commentsaffected federal agencies submitting comments
By comment submission deadline of July 10, 2026
reporting
low

Comments must be submitted through the Federal eRulemaking Portal at regulations.gov under e-Docket ID USCIS-2007-0037.

members of the public submitting commentsaffected federal agencies submitting comments
By comment submission deadline of July 10, 2026
reporting
low

Comments must be submitted in English, or an English translation must be provided with the submission.

members of the public submitting commentsaffected federal agencies submitting comments
By comment submission deadline of July 10, 2026
disclosure

Affected Parties

Individuals and households interacting with USCISBusinesses and organizations that use USCIS services+1 more…

Tags

USCIS,information collection,public comments