#2026-014Transport regulator rules on SNCF Connect and Île-de-France Mobilités ticket sales dispute
AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.
This decision addresses the terms under which SNCF Connect can sell Île-de-France Mobilités transport tickets through its mobile app. It concerns digital mobility services that let users buy public transport products through apps and other online channels. The decision matters for mobility platforms, transport authorities, and operators because French law gives digital mobility providers a right to access ticketing sales systems for contracted transport services. Any access contract must be reasonable, fair, transparent, and proportionate, with the transport regulator able to settle disputes when the parties cannot agree.
AI-generated summary. May contain errors. Refer to official sources for legal decisions.
Key Changes
- Clarifies regulatory oversight of disputes over digital access to public transport ticketing systems
- Confirms that digital mobility services can seek access to ticket sales systems for contracted transport services
- Emphasizes that access contracts must be reasonable, fair, transparent, and proportionate
Obligations
What this law requires
Managers of contracted public transport services must provide digital multimodal service providers with access to their digital ticket-sales systems so that those providers can issue the transport fare products covered by the contracted services.
Any contract governing access by a digital multimodal service provider to a transport service manager’s digital ticket-sales system must set conditions that are reasonable, fair, transparent, and proportionate.
Digital multimodal service providers seeking to sell contracted public transport fare products must conclude an access contract with the relevant manager of the transport service’s digital ticket-sales system before exercising that access right.