#2025-0340Decision No. 2025-0340 on Maximum Fees for Data Transfer in Cloud Service Provider Changes
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This law establishes that the maximum fee that cloud service providers can charge customers for data transfer during a change of provider is set at zero euros. The decision aligns with the European data regulation that aims to eliminate barriers to switching cloud service providers, particularly regarding technical and tariff obstacles. The law supports the principle that these data transfers should not incur additional costs, thereby facilitating easier transitions for users.
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Key Changes
- Maximum fee for data transfer during a change of provider set to zero euros.
- Implementation is in line with new European regulations on data transfer fees.
- Cloud service providers are prohibited from charging beyond their actual costs related to such transfers.
Obligations
What this law requires
Cloud service providers must not charge customers fees for data transfer during a change of provider that exceed zero euros (€0)
Cloud service providers must not charge customers data transfer fees exceeding zero euros (€0.00) when customers change cloud service providers
Cloud service providers must ensure data transfer fees charged within the context of provider changes do not exceed the actual costs directly supported by the provider and directly linked to the change process
Data transfer fees must be charged in compliance with the maximum pricing amount set at zero euros as established by ministerial decree
The Minister responsible for digital affairs must establish and maintain the maximum pricing limit for data transfer fees through ministerial decree, following proposal by ARCEP (Autorité de régulation des communications électroniques, des postes et de la distribution de la presse)