Civil & Administrative

#2000-321Law on Citizens' Rights in Administrative Relations

🇫🇷France··Other·Medium Impact·View source ↗

AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.

🇬🇧 English

This law enhances transparency and simplifies interactions between citizens and administrative authorities. It mandates the issue of receipts for requests made to administrations, establishes the right for public watchdogs to access official documents, and ensures citizens can identify who manages their cases. Specific contractual arrangements for non-standard public sector workers are also outlined.

AI-generated summary. May contain errors. Refer to official sources for legal decisions.

Key Changes

  • Mandates receipts for administrative requests
  • Establishes right to know officers handling cases
  • Defines indefinite contracts for certain non-permanent public workers

Obligations

What this law requires

high

Administrative authorities must issue a receipt (accusé de réception) for every request submitted by citizens, with conditions and exceptions defined by decree from the Council of State

All administrative authorities (state administrations, territorial authorities, public administrative establishments, social security organizations, and public service organizations)
operational
high

Administrative authorities must not require citizens to comply with appeal deadlines if the receipt of their request was not transmitted or does not contain the information specified in the regulatory decree

All administrative authorities
prohibition
high

Citizens have the right to know and receive in all correspondence the first name, surname, job title, and administrative address of the agent handling their request or case

All administrative authorities
disclosure
high

Every administrative decision must include, in addition to the author's signature, the legible mention of the first name, surname, and job title of the decision-maker

All administrative authorities
operational
medium

Non-permanent agents of the State and its public administrative establishments in specific Category C support functions (maintenance, catering, supply services) must be offered indefinite-duration contracts

State administrations and public administrative establishments employing non-permanent agents
operational

Affected Parties

Citizens interacting with administrative bodiesNon-permanent public sector workers

Tags

transparency,public administration,employment