OCC Seeks Comment on Renewing Feedback Collection for Agency Service Delivery
AI-generated summary for informational purposes only. Not legal advice. See the original source for the authoritative text.
The notice would renew the OCC’s ability to collect qualitative feedback from people and organizations that use or interact with its services. This covers service-delivery feedback, such as comments on user experience, clarity, responsiveness, and satisfaction, rather than new compliance duties for banks or businesses. The practical impact is limited. Banks, regulated entities, industry groups, and members of the public may comment on the proposed renewal by July 23, 2026. Anyone submitting comments should avoid including confidential or sensitive information because comments may be posted publicly.
AI-generated summary. May contain errors. Refer to official sources for legal decisions.
Key Changes
- Renews OCC’s generic clearance to collect qualitative feedback on agency service delivery
- Opens a public comment period ending July 23, 2026
- Reminds commenters that submitted comments may be made public without changes
Obligations
What this law requires
Anyone submitting a comment must include "OCC" as the agency name and "1557-0248" in the comment.
Commenters should not include confidential, sensitive, or inappropriate-for-public-disclosure information in comments or supporting materials because submissions may be published without change and become part of the public record.